Author Archives: EndeavourSolutions

Business Transformation through digital technology and process optimization helps address challenges in today’s competitive market.

Whether you choose to Stay on Microsoft Dynamics GP, or move to the cloud with Microsoft Dynamics 365 Business Central, each of these two ERPs can serve as a great foundation for innovation and changes to your business processes.  To tackle strategic problems, our team recommends looking at the following opportunities for improvement:

  1. Identify areas for improvement in workflows
  2. Automate processes where possible
  3. Develop new productivity metrics
  4. Encourage employee adoption of innovations

Meet our Dynamics GP Consulting Team:

Meet our Business Central Consulting Team and Intro VIDEO

Why Change Management is Important

Change management is crucial for successful implementation, as resistance to new practices can render these innovations ineffective. Factors such as inadequate training, inflexible controls, and difficult interfaces can hinder user adoption.  Without user adoption, many of your Business Transformation efforts risk missing their objectives and anticipated ROI.

Finance’s Role in Change Management

Finance plays a key role in change management by allocating resources to high-value initiatives. Finance leaders must identify promising projects, set milestones, and justify their implementation. By quantifying productivity enhancements and improved insights, you can build a business case to justify your efforts, i.e. the revenue growth or anticipated cost saving derived from the proposed innovation.

As Change Agents, Finance Leaders are commonly in a position of authority and influence, and can help to communicate and quantify the value of the proposed changes to the organization.  Beyond communicating the business value, Change Management also looks at the ‘human side” of the equation and specifically with a focus on user knowledge, perceptions, skills needed.

Finances Role in Change Management – using the implementation of an Expense Management application for Dynamics GP or Business Central as an example

Assuming you’re implementing Expense Management for your ERP, let’s consider some guiding principles.

  1. Keep your processes as simple, convenient, and familiar as possible
  2. Communicate the change and business value to the organization
  3. Communicate the WIIFM – “What’s. in. it. for. me”, from an end-user perspective
  4. Provide training in two forms.  First before the change, and Secondly, something that can be used during or after the change.
    • Be sure that the training includes a focus on the business processes and context, not just the technical system navigation

Example: Using the Change Management concept of Head, Heart, and Hands.

Head – Logically, what is the change, and what are the new steps.  How are the new Expense submissions entered by phone or online? What are the new approval processes by managers?  What happens if a claim is denied?

Heart – What should I want to change, WIIFM? What’s the value to others? What’s the risk of not changing? Ideally, the new approvals process is improving financial controls, while also reducing the time managers spend on approvals.

Hands – Let me practice the change. In this case, user adoption will most likely involve the user’s initial training and the opportunity to use the new Expense management system.  If training efforts are light, or concepts are simple, a post-implementation support guide or record training session may be sufficient for hand-on learning to reinforce what they learned previously.

Dynamics GP Change Management heat heart

Whether big or small, Business improvements are always needed within an organization to impact growth, productivity, and an ability to adapt to changing market conditions.  Business Transformation typically looks at larger more strategic changes, rather than smaller incremental adjustments. We are confident that you can stay on Dynamics GP (proof), using GP as a foundation for many of your business transformation efforts.  We are equally as confident that moving to the Cloud with Business Central can provide a wealth of new possibilities. About Business Central . Change Management practices for increased user adoption will help to drive results that much faster yielding a greater return on your investment.  Learn more with our PDF white paper on 6-tips for Business Transformation While Staying on Dynamics GP.

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Microsoft Azure for Cloud and Retail

How can your business benefit from the value of the Microsoft Azure portfolio of services for the retail industry? Watch this video for inspiration. It provides a high-level look at how retailers use the power of Microsoft Azure to create personalized customer experiences across all channels, empowering employees and keeping supply chains agile. Discover how Azure’s predictive AI, machine learning and analytics enable you to unlock new opportunities with data to make better decisions and accelerate innovation.

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Dynamics 365 upgrade CRM

New Microsoft CRM Cloud Upgrade site

Delaware, USA – April 2022. We’re excited to announce a new Microsoft CRM Cloud Upgrade site launched by our team to support the migration and upgrade to Microsoft Dynamics 365.

Clients using older on-premise legacy applications (Dynamics CRM) should upgrade to the latest in cloud-based Microsoft business applications for a variety of reasons including advanced security, stronger Office 365 integration, and access to advanced AI features to help improve user productivity.

Website screenshot

The CRM Cloud Upgrade team at Endeavour has developed specialized processes to migrate from on-premise CRM to the cloud, as well as migrate from to Dynamics 365 for access to the Microsoft ecosystem of applications including out of the box integration with Microsoft 365 applications including Microsoft Teams, Exchange Online, Outlook 365, SharePoint Online / OneDrive and additional apps and automation tools within the Microsoft Power Platform (Power Apps, Power Automate, Power Virtual Agent and Power BI).

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Dynamics NAV logo

NAV to Business Central migration

February 2022 – There is less than a year to go for Mainstream Support for Microsoft on Dynamics NAV 2018 with it’s 5-year standard support ending January 2023. Now is the time to plan for your Dynamics NAV to Business Central migration if you haven’t already adopted Business Central. Microsoft Business Central is available as an on-premise implementation on your servers (or on Azure), however, most clients will choose to upgrade to the Business Central cloud SaaS ERP.

Dynamics NAV to Business Central Migration plan

To upgrade to Business Central from Dynamics NAV there are a number of steps that are recommended as outlined on the NAV to Business Central page at Endeavour Solutions.

  1. Validate your business case and budget to upgrade (why now)
  2. Assess your current Dynamics NAV environement including a list of customizations and 3rd party add-on software
  3. Work with a Microsoft Gold Cloud Partner to build a future state and estimates
  4. Migrate your data from NAV to Business Central
  5. Configure Business Central to meet your current and future needs
    1. Financial
    2. Operations
    3. Supply Chain
    4. Reporting & Analytics
    5. Workflow
    6. Barcord Scanning
    7. Additional premium features
  6. Leverage ongoing support and mentorship for your end-users

Learn more at Endeavour Solutions –

Dynamics NAV to Business Central
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4 reasons small businesses should innovate with Power Apps

This infographic demonstrates how Microsoft Power Apps can help businesses empower their workforce, save money building apps, simplify the development process, and scale quickly without compromising quality or security. Learn more:

View: 4 reasons small businesses should innovate with Power Apps

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