Tag Archives: Microsoft Dynamics GP

Performing miracles remotely and other remote Microsoft Dynamics GP consulting

Microsoft Dynamics ERP ConsultantWith the power of the Cloud, remote desktop access, and increasingly refined processes we’ve found that more and more of our client work for Microsoft Dynamics GP (ERP) and Microsoft Dynamics 356 (CRM online) implementations, upgrades and integrating 3rd party products, has been completed remotely via secure connections from our offices rather than traveling onsite to our client’s location (in Atlantic Canada, Central Canada or USA).

So what’s changed?  We did a quick poll among our Endeavour Solutions’ Canadian consultants in Toronto, Halifax, London and Montreal, the results were much along the lines of what you might expect, but do indicate a clear trend none the less.

1)      Change in customer mindset

2)      Improvement in technology and remote connections

3)      A refinement of processes and the more predicable nature of consulting engagements

Now, most of the consultants interviewed, still stressed the need to meet with clients as part of their relationship building process, but some did concede that they’ve been able to build and maintain a number of strong long-term relationships via phone, email and webcam.

Change in customer mindset.  The general consensus was that more and more clients, new and existing, were willing to have their Endeavour consultants work remotely.  This was both due to their comfort and trust in working with Endeavour Solutions, as well as a general shift from what used to be a lot of collaboration and joint discovery of the issues and potential solutions, to more of a reliance on Endeavour as a trusted adviser and a more simplistic, get-it-done attitude.  To sum it up, more and more clients are buying ‘results’ and are less concerned with paying for ‘bums in seats’.  For example, on an eight-week project, one of our consultants traveled to the client’s office (Dynamics GP Michigan client) only once for an initial kick-off, and the rest of their Dynamics GP upgrade was performed remotely, including the implementation of a new manufacturing module along with the associated testing and training.

Technology Improvements. This is thanks to both better network stability and bandwidth that is seen across Canada and the majority of the United States.  It’s also because of the greater prevalence and use of proven network security, firewalls and systems being extended to external stakeholders.   Our technical consultants also stressed that the newer versions of Microsoft Dynamics GP 2016 and Microsoft Dynamics 365 CRM were designed for browser use (web client) incorporating a modern Service Based Architecture which provides a streamlined means of supporting mobile, cloud and secure remote connectivity.  This is further echoed in Microsoft’s “mobile-first, cloud-first” mantra in support of its efforts to help Dynamics Users “Re-invent [their] productivity and business processes”  with mobile, cloud and applications such as Microsoft Dynamics GP 2016.

Refined Processes: Endeavour is now in its 27th year in business as a Microsoft Dynamics GP ERP (Great Plains), Microsoft Dynamics 365 for CRM and Microsoft Office 365, Azure & cloud consulting firm.  With over 400 active clients coast to coast in Canada and internationally including the United States and South America, we have refined, updated and optimized a number of internal processes to help improve efficiency and predictability of customer engagements.  These methodologies, used by our consultants in Toronto, Halifax, London and Montreal, with additional remote support for Edmonton Alberta and Ottawa Ontario, have also created an increased level of predictability and confidence in delivering projects on-time, on-budget and now remotely.

To learn more, contact Steve Ewing, Director Business Development @ Endeavour Solutions Inc.

Save with the exchange rate for USA Remote Dynamics GP Consulting from Canada www.endeavoursolutions.ca/USA

Interesting and Innovative Projects by Endeavour Solutions (Endeavor Solutions) www.endeavoursolutions.ca/dynamicsprojects

Follow us on LinkedIn – www.linkedin.com/company/endeavour-solutions-inc-

 

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2016 Microsoft Dynamics President’s Club awarded to Endeavour Solutions

Endeavour Solutions earns spot in the 2016 Microsoft Dynamics President’s Club.

This award is based on Endeavour’s client-centric focus and support of SMB and Midmarket customers using Microsoft Dynamics GP and Microsoft Dynamics CRM across Canada and USA.

Microsoft Presidents Club LogoToronto, Ontario, July 11, 2016– Endeavour Solutions Inc. is pleased to announce that it has earned a spot in the 2016 Microsoft President’s Club, an esteemed group representing the top 5% of Microsoft partners worldwide. Although the bar is continually raised year over year, Endeavour has been able to yet again achieve this highly sought after recognition.  Endeavour provides consulting services to over 400 clients using Microsoft Dynamics software and solutions across Canada and a number of States in the USA.

The Microsoft Dynamics President’s Club is for those Microsoft Partners who:

  • Achieve specific strategic business milestones,
  • while also maintaining consistently high levels of customer satisfaction,
  • and demonstrate an active pursuit of technology to advance their solutions and services.

Celebrating its 26th year, Endeavour Solutions provides services to the Microsoft Dynamics GP and CRM communities through its Canadian offices in Toronto, Halifax, London, Edmonton and Montréal.

“We would like to thank all of our clients, both new and long-term.  It is your support that has allowed us to continue to grow and receive recognition annually for hitting new milestones. In FY 2017 our goal is to continue our growth plans, including additional services to bring further value to you, our customers.”

Terry Sunderland, President, Endeavour Solutions Inc.

READ MORE: Official Press Release

Microsoft Presidents Club Gold

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Congratulations from Endeavour Solutions to Microsoft Power BI – Leader in Gartner Magic Quadrant

Congratulations from Endeavour Solutions

to Microsoft Power BI – Leader in Gartner Magic Quadrant

Follow this link to read the full article, and gain access to the Gartner Report (Microsoft Power BI Blog)Power BI Canada Consulting Toronto, Halifax, Montreal, Edmonton, London

 

 

Also, Endeavour Solutions is pleased to announce our February webinar series launched earlier this month includes a Webinar on Microsoft Power BI for sales dashboards and sales KPI pulling data from Microsoft Dynamics GP.  Register here: February 23, 2016 https://attendee.gotowebinar.com/register/1477620854672946434

Watch a recording of our past Microsoft Power BI demo and webinar at www.endeavoursolutions.ca/power

Image - link to Video of Demand for Microsoft Power BI

Endeavour Solutions – Sample KPIs and Analytics by Industry

 

Microsoft Dynamics GP and CRM for Manufacturing Companies

Microsoft Dynamics for CPG, Supply Chain & Distribution

Microsoft Dynamics for Services, Media & Software

Microsoft Dynamics for Financial Services

Microsoft Dynamics GP for Not-for-Profit & Member Associations

Microsoft Dynamics ERP for Venture Capital and Holding Companies

Microsoft Dynamics for Aquaculture, Mining & Energy

Microsoft Dynamics GP for Field Service (Cross Industry)

Endeavour Solutions Canada is a Microsoft Gold ERP and Microsoft Silver CRM Partner focusing on consulting, development, implementation, upgrades, support and training for Dynamics GP, Dynamics CRM, Azure Cloud and Office 365. We are one of the top Microsoft Dynamics partners in Canada and a President’s Club Member.
With over 400 active clients, Endeavour Solutions is in the top 5% of Microsoft Partners worldwide with consultants working from our Canadian offices in: Toronto, Halifax, Montréal, Edmonton, and London and full consulting support for the USA.  Our 25+ year success is due to our focus on our customers, our people and our core values of integrity, trust, and accountability.

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Microsoft Dynamics ERP and CRM Roadshow in Halifax Nova Scotia

Want to meet some of Endeavour’s top industry consultants. Come visit us at our Microsoft Dynamics ERP and CRM roadshow in Halifax Nova Scotia on November 17, 2015 at the Delta Halifax.  This will be a great opportunity to network with like-minded peers in Business, Finance and IT from across Atlantic Canada.    Visit our registration page for start time, agenda, location, parking and key topics.  Learn about Microsoft ModernBiz for mid-sized business combining Microsoft Dynamics GP with Dynamics CRM, Microsoft Office, PowerBI and the Microsoft Cloud.

ERP Consultants Halifax

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Top 5 reasons why you should start your Dynamics GP 2015 upgrade plans now – ERP consulting for Microsoft Dynamics GP Canada

 1.      Microsoft support for Dynamics GP 2010 ends mid-October 2015 and Dynamics GP 10.0 is no longer supported and nearing obsolescence

Although Endeavour will continue to provide clients with support on older versions of Dynamics GP, Microsoft’s mainstream support for GP 2010 SP1, SP2 and SP3 expires on October 13, 2015.   Microsoft’s mainstream support for GP 10.0 has already ended. The following link will take you to the official Microsoft Support Lifecycle page.   Unsupported applications carry an increased risk that bugs or errors discovered within these products will not be fixed by Microsoft.  For some companies having an unsupported ERP poses a non-compliance within their Business Continuity, Disaster Recovery and/or ISO plans and certifications.

The upgrade process from Dynamics GP 2010 to GP 2015 R2 is a one-step upgrade, however to upgrade from Dynamics GP 10.0 to GP 2015, will require a 2-step upgrade with an upgrade to GP 2013, then to GP 2015 R2.  Our team at Endeavour is well versed in each of these upgrade approaches.  We HIGHLY RECOMMEND that you consider embracing many of the new workflow, reporting and business automation functions as part of your upgrade.  Such considerations may require additional configurations and business process re-design.

2.      The new Dynamics GP 2015 R2 is full of solid enhancements

Our Dynamics GP consultants in Ontario, Quebec and Nova Scotia are thrilled with the added functions and stability of Dynamics GP 2015 R2.  As you may have heard, FRx has been replaced with MR (Management Reporter) for handling your reporting needs via the Microsoft SSRS or Power BI report presentation tools. The enhanced workflow functions are especially exciting and provide a great platform for further automating business processes, improving back-office efficiencies and enforcing financial controls as part of an upgrade of your investment in Microsoft Dynamics GP.  Of course we can’t forget all the “small” improvements in the Dynamics GP 2015R2, like the having Debits before Credits in all your lists and reports or having the option to automatically update your check book and bank rec when doing a cash receipt.  For many GP 2015 is a significant upgrade from older versions such as GP 10.0 and GP 2010.  Endeavour recommends budgeting for additional change management and training to help users adapt to the new screens, new and enhanced workflows and new reporting methods.

3.      Change Management / User Adoption plans have a greater impact in September

Endeavour Solutions has been providing accounting and ERP consulting for Microsoft Dynamics GP customers for over 20 years.  Over this time, we have enjoyed a low turn-over of consultants and a high retention of satisfied clients.  Experience has shown that when it comes to business readiness, change management and training plans, users are more open to change and adoption of new processes after returning from vacation. The top two times of the year for the greatest mass-return of employees from vacation is at the end of the summer and after the New Year.

Psychologically speaking employees are typically a little more relaxed and more open to new ideas (process changes), while at the same time are motivated by messages from popular media around “Back to school” and a “New year”.  It is at these times of the year where we see increased user adoption of newly enhanced systems and their attainment of new goals, KPIs and other performance metrics.

4.      Internal resource discussions are often smoother during the summer

Business decisions these days are rarely made in isolation; choosing when and how to upgrade your current Dynamics GP ERP is no exception.  We’ve found that key executive stakeholders are often swamped with a variety of projects throughout the year, but typically slow down over the summer months.  Although, summer vacations themselves can create havoc on coordinating calendars.  When key stakeholders are able to meet, they are typically less distracted with other projects.  It may seem counter intuitive, but the summer can actually be the most productive time to reach a common understanding and commitment around resource allocations.

Our team at Endeavour can assist and even mediate your internal review of upgrade approaches, hosting/licensing options, and training plans.  We can also assist with your internal review and evaluation of different approaches to defining new job roles, performing custom calculations, unifying your chart of accounts, working with multiple reporting entities, configuring workflow approval hierarchies, adjusting approval thresholds and a variety of other accounting and business controls that impact business autonomy, team collaboration, reporting visibility and even the calculation of bonus / compensation payouts.

5.      Fewer competing priorities in August – Start your plans now

As discussed, the summer often presents a time when fewer corporate projects are running.  Now is a good time to take advantage of the potential lull in activity and insert an upgrade assessment and business proposal review before other projects are slated to begin.

We’ve found that the majority of top companies operate within defined budgets.  ‘Carpe diem’, if you want to seize the opportunity to improve your performance, streamline your business operations and lay the foundation for future growth, you will need to reallocate the funds from other budgets to pay for your September/October upgrade.

Thus the time is now, to consider your Microsoft Dynamics 2015 upgrade plans in preparation for business process improvements and an upgrade to Dynamics GP 2015 this Fall.

 

Call or e-mail Steve Ewing at Endeavour Solutions to set up a meeting to talk about your current Dynamics ERP system and to discuss the various options and approaches available for upgrading to Dynamics GP 2015 R2.

Enjoy these last few weeks of summer, we look forward to hearing from you.

Best regards,

Endeavour Solutions

Looking for a new Dynamics Business Partner? – click here www.endeavoursolutions.ca/newpartner

 

Steve Ewing
Director, Business Development
Endeavour Solutions Inc.
(905) 542-2139 x 213 / (902) 444-7753 x 213
sewing@endeavoursolutions.ca
 
Endeavour Solutions - Dynamics Consulting
 
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